AI receptionist for real estate agents. Always answered.
Buyer enquiries answered, inspections booked.
"Hi, you've reached Bayview Realty. Which listing are you calling about?"
Why it matters
Why real estate agents use an AI receptionist.
Buyers call about a listing while they are looking at it online, and often outside business hours. An AI receptionist for real estate agents answers every call you forward to it, tells buyers what they need to know about the property from your own listing information, and books the inspection.
It also replies to portal enquiries from realestate.com.au and Domain within minutes and follows up the buyers who go quiet. Every conversation is written up, so you walk out of an open home knowing exactly who called and what they asked.
Your AI employee for Residential Sales
Everything they handle for you.
The calls you get
What callers ring real estate agents about.
"Is it still available?"
Buyers asking about a listing get answers from the information you provide: status, inspection times and the details in your listing copy.
Inspection bookings
Private inspections are booked into real free times in your calendar inside your hours, with a confirmation and reminders.
Price guide questions
It only gives the price guide you have published for that listing. It never offers an opinion on value.
Appraisal requests
Owners thinking about selling are captured with their address and timing, and booked in for an appraisal or a callback.
After hours
What happens when you're closed.
Most buyers browse in the evening and at weekends. It answers those calls, books inspections inside your booking hours and replies to portal enquiries the moment they arrive. Follow-up texts stay inside sensible hours: 8am to 8pm weekdays, 9am to 5pm Saturdays, never Sundays or public holidays.
What usually marks a call as urgent
- A buyer ready to make an offer
- A vendor asking for an appraisal soon
- An inspection that needs moving today
- A caller asking for you by name
Illustrative call
What a call could sound like.
An illustrative example written for this page: not a recording, and not a real customer.
- CallerHi, I'm calling about the three-bedroom on Ocean Street. Is it still available?
- AI receptionistIt is. There's an open home Saturday at 10am, or I can book a private inspection.
- CallerCould I see it on Thursday evening?
- AI receptionistThursday at 5:30pm is free. Can I take your name and number?
- CallerJames, 0422 000 000.
- AI receptionistYou're booked, James. You'll get a confirmation by text and email.
Good to know
What it will and won't do.
- It answers only from your listing information. It will not guess at price, strata details or anything you have not given it.
- Portal lead emails are read automatically when you point them at your Velobiz lead address.
- Marketing texts only go to people who opted in, and STOP requests are honoured automatically and permanently.
Illustrative example
What this could look like (an illustrative example, not a real customer).
Bayview Realty · nothing sits overnight
Illustrative example — a made-up business, not a real customer“Portal enquiries used to sit until the morning. Now they get an answer while they are still looking at the listing.”
Questions
Common questions from real estate agents.
Can an AI receptionist answer buyer enquiries about listings?
Yes, from the listing information you give it. It answers availability, inspection times and published details, and books inspections into your calendar.
Will it give a price opinion?
No. It only repeats the price guide you have published. It never offers a valuation or makes up a figure.
Does it work with realestate.com.au and Domain leads?
Yes. Point the lead emails at your Velobiz lead address. Each enquiry is read on arrival, replied to within minutes and followed up.
Can it book inspections for several agents?
Yes. Each agent can connect their own calendar, and it books into the right person’s free time inside the hours you set.
Do I have to change my mobile or office number?
No. Forward your existing number to your Velobiz number on no-answer, when busy or for every call.
More in Real Estate
Other real estate specialities.
Ready when you are