Trades · Locksmith

AI receptionist for locksmiths. Always answered.

After-hours lockout calls answered and booked inside your hours.

24/7
After-hours
< 2 sec
Call pickup
one, shared
Diary
Minutes
Setup time
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Natural Australian voice · warmYOUR AI EMPLOYEE · RECEPTION

"Bayside Locksmith. Are you locked out right now, or is it a planned job?"

● Replies in under 2 seconds
Picks up in < 2 seconds · a written summary of every call

Why it matters

Why locksmiths use an AI receptionist.

A locked-out caller rings until somebody answers. An AI receptionist for locksmiths answers every call you forward to it, day and night, finds out exactly what the caller needs and books the job, so the work does not go to the next number on the list.

It handles lockouts, rekeying, lock changes after a break-in, security upgrades and commercial enquiries, and it answers "how much?" only from your own price list. Every call is written up as a summary, and urgent jobs sit at the top of your list.

The calls you get

What callers ring locksmiths about.

Lockouts

It takes the location, whether it is a home, car or business, and whether anyone vulnerable is affected, marks it urgent and books the first free time inside your hours.

Lock changes after a break-in

Callers who have been broken into are treated as urgent, with the address and the doors involved captured in the call summary.

Rekeying and new locks

Moving-house rekeys and lock upgrades are booked straight into your calendar with a confirmation and reminders.

Safes and commercial work

Business enquiries for master-key systems, access control or safes are captured with their details and followed up until they reply.

After hours

What happens when you're closed.

Lockouts happen late at night. It answers those calls and books into the first free time inside your booking hours, with at least an hour's notice, so include your after-hours call-out window if you offer one. Each urgent call goes to the top of your lead list and you get an email summary the moment it ends.

What usually marks a call as urgent

  • Locked out of a home or car
  • A child or pet locked inside
  • Recent break-in with a damaged lock
  • Business unable to open or secure premises

Illustrative call

What a call could sound like.

An illustrative example written for this page: not a recording, and not a real customer.

  1. CallerI've locked myself out of my unit and my keys are inside.
  2. AI receptionistThat's frustrating. Are you somewhere safe while you wait?
  3. CallerYes, I'm at the neighbour's.
  4. AI receptionistGood. The next available time is 8:15pm. What is the address?
  5. CallerUnit 4, 10 Park Lane.
  6. AI receptionistYou're booked for 8:15pm and marked urgent. You'll get a confirmation text now.

Good to know

What it will and won't do.

  • It won't guess a call-out fee. If your price list has one it says it; if not, it books you to call back.
  • Callers who hang up mid-call get a text within seconds once your business SMS number is set up.
  • It is not an emergency service. If someone is in danger, they should always call 000, and you can say so in the information you give it.

Illustrative example

What this could look like (an illustrative example, not a real customer).

Bayside Locksmith · no lockout call missed

24/7
calls answered
Illustrative example — a made-up business, not a real customer

“Lockout calls used to ring out while I was on another job. Now every one is answered and on my list.”

J
James M.
Owner · Owner

Questions

Common questions from locksmiths.

Can an AI receptionist book after-hours lockouts?

Yes, inside the booking hours you set. If you do after-hours call-outs, include those hours and it will book them, marking each lockout urgent with an email summary.

Will it tell callers my call-out fee?

Only if it is in your price list. It never makes up a price; otherwise it takes the details and books a callback.

What if I can only take certain suburbs?

Set your service area. It answers "are you in my area?" from it, only books jobs inside it and politely tells other callers while still saving their details.

Does it record my calls?

You get a written summary of each call, not an audio recording. There is no audio file in your portal.

Can it handle commercial enquiries too?

Yes. It captures the business, the work they need and their contact details, and follows them up by text or email until they reply.

Ready when you are

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